Refund Policy

Please note that all international orders are final. We do not accept refunds, returns, or exchanges.

If you believe you have received an incorrect, damaged, or defective item, don't hesitate to get in touch with our support team within 5 days of delivery. We will handle returns on a case-by-case basis, and requirements may vary by country.

In rare instances where a return is justified, a refund in the form of store credit may be issued after we receive and inspect the returned item(s) in good condition, along with their original packaging. Please be aware that a 15% restocking fee, a 5% transaction fee, and the cost of shipping will be deducted from any refund.

To keep costs low and simplify international shopping, we cannot accept refunds, returns, or exchanges for international orders due to non-refundable fees charged by our partners, international agencies, and logistics providers.

To help minimize returns, we thoroughly inspect each product before shipping. We highly recommend requesting shipping insurance coverage before placing your order.

If a return is warranted, you, the recipient, will be responsible for acting as the exporter of record. You must comply with your country’s export laws and bear any fees associated with returning items to our main warehouse in the USA. Fulfilling the order is non-refundable by our Partners, International Agencies, and logistics providers.
To minimize returns, we inspect each product before shipping it. Please always request our shipping insurance coverage before placing any orders.
If a return is warranted, you, the recipients, will become the exporter. You will be responsible for complying with that country's export laws and fees for returning the item(s) to our central USA Warehouse.