Termos de serviço

2PriceTags is operated by IBO GroupPrice, LLC.

By visiting our website, creating an account, placing an order, approving a quotation, making a payment, requesting product sourcing or Purchase Assistance, submitting merchandise for forwarding, or otherwise using our website or services, you agree to these Terms of Service and the applicable Privacy Policy, Return and Refund Policy, Shipping Policy, Purchase Options Cancellation Policy, order details, quotations, invoices, and other conditions expressly applicable to your transaction.

Our Service

2PriceTags helps individuals and businesses shop, source, purchase, and coordinate the shipment of merchandise. Depending on the transaction, services may include:

• Online product sales
• Product sourcing and Purchase Assistance
• Quotations and payment requests
• Package receiving
• Consolidation and repacking
• Palletization, wrapping, and freight preparation
• Freight forwarding
• Air, ocean, courier, and specialized transportation
• Customs and import support
• Warehouse pickup and local delivery
• Mail-boat handoff
• Business and bulk-order assistance

Products may be obtained from retailers, wholesalers, distributors, manufacturers, marketplaces, Vendor Stores, or other approved suppliers. IBO Logistics or another approved logistics provider may handle transportation or logistics depending on the shipment.

Third-Party Products and Vendor Stores

2PriceTags is not the manufacturer, brand owner, warranty provider, or original Vendor Store for most third-party merchandise.

Product defects, recalls, missing parts, warranties, quality, compatibility, product condition, manufacturer claims, and Vendor Store packing errors may be governed by the responsible Vendor Store's, supplier's, manufacturer's, or brand owner's policies.

2PriceTags may provide reasonable assistance with an eligible claim or request but does not guarantee that another provider will approve a return, replacement, refund, exchange, repair, warranty request, or claim.

Product Information

We aim to provide accurate product titles, descriptions, images, prices, colors, quantities, and specifications. Information may originate from a Vendor Store, supplier, manufacturer, marketplace, distributor, or product database.

Packaging, color, labels, design, accessories, model information, product images, or specifications may change or differ from information previously supplied by a Vendor Store or manufacturer.

Customers must review the complete description, quantity, size, color, voltage, compatibility, dimensions, model, configuration, and product options before confirming an order.

Service Fees and Product Pricing

Product prices, quotations, invoices, and order totals may include sourcing, purchasing, processing, handling, coordination, freight, delivery, and other service charges. Depending on the transaction or sales channel, certain charges may be included in the displayed price or quoted total rather than shown as separate line items.

Bahamas Pricing

For eligible Bahamas orders, the displayed product price may include:

• Product
• Applicable purchasing and service charge
• Estimated freight
• Estimated duty
• Processing
• Handling
• Other estimated landed-cost charges

VAT and optional Local Delivery Service may be calculated separately at checkout or through the applicable billing process. Displayed landed-cost amounts remain estimates until actual charges are confirmed.

International Pricing

For destinations outside The Bahamas, freight, shipping, duties, taxes, Customs charges, brokerage, handling, delivery, and other destination charges are not included in the displayed product price unless specifically stated. Applicable amounts may be quoted or billed separately.

Discounts and Promotions

Eligible merchandise orders of $2,500 or more may receive an automatic discount of up to 5% where the applicable promotion is active.

Selected customers may also receive promotional codes for other eligible transactions. Unless specifically stated otherwise, discounts cannot be combined.

Freight, shipping, duty, VAT, taxes, Customs, handling, delivery, storage, brokerage, and other service charges do not count toward a merchandise-promotion threshold unless specifically stated.

Product Sourcing and Purchase Assistance

Customers may request merchandise that is not listed by providing a product link or clear image, quantity, destination, and any applicable size, color, model, variant, configuration, compatibility, or other required option.

The exact merchandise and applicable options must be confirmed before purchase.

A materially different product, model, size, color, variant, specification, or substitute will not be purchased without customer approval. Vendor Store shipping, Vendor Store tax, availability, and final checkout charges must be verified from the actual transaction and must not be assumed.

Sourced-Order Payments

Customers may be offered the option to:

• Pay the full approved quotation before purchase; or
• Pay the merchandise or purchasing portion first and settle the applicable landed-cost balance later

The merchandise will not be purchased until the required approval and payment have been received and verified. A remaining landed-cost balance may be invoiced after arrival or earlier when actual charges become known.

Customer Landed Cost Summary

A Customer Landed Cost Summary may be provided before the official customer invoice to explain applicable merchandise, freight, Customs, VAT, brokerage, handling, delivery, or other landed-cost components.

The Landed Cost Summary is not the official customer invoice, is not a separate receivable, and is not proof of payment.

The official amount due and payment status come from the applicable official invoice and approved billing or payment source.

Customer Accounts

Customers may need an account to place orders, submit product-sourcing requests, provide documents, receive updates, or access available customer tools. Customers are responsible for:

• Providing accurate account information
• Keeping login credentials secure
• Keeping contact and address information current
• Preventing unauthorized account access
• Reporting suspected unauthorized activity promptly

Customer Responsibilities

Customers are responsible for providing accurate information applicable to the order or shipment, including:

• Product information, links, images, quantities, and specifications
• Billing, shipping, forwarding, pickup, and delivery information
• Contact information
• Tracking Numbers when issued
• Supplier or Vendor Store invoices
• Declared or supported merchandise values
• Customs information
• Required permits, licences, or authorizations
• Other documentation reasonably required for the transaction

Customers must confirm that merchandise is suitable for their intended use, destination, voltage, size, compatibility, and applicable legal requirements.

Restricted, Prohibited, Hazardous, or Special-Handling Merchandise

Some merchandise may be prohibited, restricted, regulated, hazardous, oversized, fragile, perishable, require permits, require special packaging, or be refused by a Vendor Store, warehouse, courier, carrier, airline, vessel operator, freight forwarder, Customs authority, or government agency.

2PriceTags or the applicable logistics provider may refuse, hold, cancel, return, transfer, surrender, or arrange lawful handling or disposal of merchandise that is prohibited, restricted, unsafe, leaking, undocumented, incorrectly declared, abandoned, unpaid, or unsuitable for the available service. Related costs may be charged to the customer where permitted.

Pricing, Availability, and Website Errors

Product prices, availability, promotions, Vendor Store costs, freight rates, shipping costs, import estimates, product images, descriptions, specifications, and other information may change.

We may correct incorrect prices, descriptions, images, shipping estimates, import estimates, product information, supplier data, or website errors. If a material change or error is discovered before processing, we may provide an updated price, alternative option, cancellation, eligible refund, or another appropriate resolution.

Orders and Payments

Orders may be subject to payment verification, fraud screening, identity or contact verification, product availability, Vendor Store confirmation, address verification, Customs requirements, shipping-provider availability, destination restrictions, and additional-document requests.

We may hold, refuse, cancel, refund, limit, or request additional information for a transaction that appears fraudulent, incomplete, incorrect, restricted, unsafe, unpaid, underpaid, high-risk, or unsupported. An order is not considered paid until payment has been received, verified, and correctly applied.

Bank Transfers

Customers should use the applicable Order Number or Invoice Number as the bank-transfer reference. A missing or incorrect reference may delay payment identification and processing.

Payment screenshots, transfer slips, receipt images, WhatsApp messages, emails, or customer statements are payment evidence only. Payment is considered verified only after the applicable approved bank, payment processor, or billing system confirms settlement.

Credit-Card Processing Fees

A credit-card processing fee may apply to eligible credit-card payments where permitted, configured, and disclosed before payment.

For eligible standard domestic card transactions, the payment processor's processing cost may be approximately 2.90% plus $0.30 per transaction.

For eligible international card transactions, the payment processor may apply an additional 1.50% international-card charge. The percentage-based processing cost may therefore total up to:

2.90% standard card processing + 1.50% international-card charge = 4.40%

The processor may also charge the applicable $0.30 per-transaction amount.

If an actual currency conversion is required, a separate currency-conversion charge of up to 1.00% may also apply.

The exact applicable fee depends on factors including card type, card origin, payment provider, transaction currency, and whether currency conversion is required. Any customer-facing processing fee will be disclosed before payment where required and remains subject to applicable law and payment-network requirements.

Fraud Prevention and Sanctions

We may verify customers, payers, recipients, payments, products, shipments and destinations when reasonably necessary. Identification, invoices, payment records, permits or other supporting documents may be required.

We may hold, refuse, cancel or restrict activity that appears fraudulent, prohibited, sanctioned, unlawfully funded or cannot be reasonably verified. Customers must not use our services to conceal the true payer, purchaser, recipient, product, value, destination or purpose of a transaction.

For additional information, review our AML & Sanctions Policy.

Order Changes and Cancellations

Customers generally have one (1) hour after placing an eligible website order to make available changes or request cancellation unless another period is expressly stated.

Submitting a request within that period does not guarantee cancellation because payment review, purchasing, or Vendor Store processing may begin immediately.

Product-sourcing, Purchase Assistance, manually quoted, custom, business, bulk, or special orders may become final as soon as purchasing, booking, warehouse handling, freight activity, or another non-refundable service begins.

Additional Balances

Freight, duty, VAT, taxes, Customs, brokerage, storage, handling, repacking, inspection, pickup, delivery, destination, and other actual costs may exceed estimates. An additional invoice may be issued when actual charges become known.

Payment may be required before a payment-controlled Customs clearance, shipment release, pickup, delivery, or further service continues unless approved credit terms apply.

Freight-Forwarding Shipments

Customers who purchase merchandise independently and send it to an approved freight-forwarding location must provide the complete supplier, Vendor Store, or commercial invoice in PDF format.

The customer should also provide the Vendor Store, Order Number, product description, quantity, value, destination, and Tracking Number when it has been issued.

A Tracking Number is not required before the Vendor Store or carrier has actually issued one. When the complete PDF contains a usable Order Number, the invoice may be submitted first and Tracking provided when available.

Screenshots, photographs, cropped images, partial order pages, and manually recreated invoices are not substitutes for the proper Vendor Store PDF required for Customs and shipment documentation.

Package Contents and Vendor Store Packing

Packages are generally received and forwarded as provided by the Vendor Store or carrier.

Unless a separate inspection service is specifically requested, available, and confirmed, IBO Logistics does not routinely open packages to verify internal contents, quantities, models, sizes, colors, condition, accessories, completeness, or Vendor Store packing accuracy.

Receipt, scanning, weighing, photographing, or recording an external package does not confirm that the Vendor Store packed the correct or complete order.

Missing, incorrect, defective, substituted, incomplete, or mispacked merchandise originating from a Vendor Store remains subject to that Vendor Store's applicable policies.

Customs and Import Requirements

Customers are responsible for confirming that merchandise may legally be purchased, exported, transported, imported, delivered, possessed, and used at the destination.

Customs and government authorities have final authority over classification, declared or assessed value, duty, VAT, taxes, levies, inspections, permits, detention, clearance, release, seizure, return, abandonment, or destruction.

Returns, Refunds, and Claims

Returns, refunds, cancellations, replacements, exchanges, and claims are governed by the Return and Refund Policy, responsible provider requirements, and applicable law.

Damage, shortage, wrong merchandise, wrong quantity, defect, substitution, incomplete merchandise, or another discrepancy must be reported immediately and no later than 24 hours after pickup or delivery, except where applicable law requires otherwise.

Limitation of Liability

To the fullest extent permitted by applicable law, 2PriceTags, IBO GroupPrice, LLC, and IBO Logistics are not responsible for indirect, incidental, special, consequential, punitive, or business losses arising from product unavailability, Vendor Store or manufacturer actions, transportation or delivery delays, Customs or government actions, restricted merchandise, incorrect customer information, third-party service failures, website interruptions, or events outside their reasonable control.

Nothing in these Terms excludes liability or customer rights that cannot legally be excluded or limited.

Contact

2PriceTags orders, purchasing, Purchase Assistance, product sourcing, or general support
support@2pricetags.com

2PriceTags billing
billing@2pricetags.com

IBO Logistics freight, tracking, Customs, warehouse, pickup, or delivery
support@ibologisticsltd.com

Last updated: August 2026