AGB

TERMS OF SERVICE

Last updated: August 4, 2026

2PriceTags is operated by IBO GroupPrice, LLC.

By visiting 2PriceTags, creating an account, placing an order, requesting product-sourcing or purchasing assistance, submitting a package for forwarding, making a payment, or otherwise using our website or services, you agree to these Terms of Service and all policies referenced in them.

OUR SERVICES

2PriceTags helps customers shop for products, request products from approved Vendor Stores, arrange purchasing assistance, receive and consolidate packages, coordinate domestic or international transportation, and manage estimated freight, delivery, Customs, tax, and import-related costs for supported destinations.

Orders may be completed using IBO Logistics or other independent couriers, warehouses, freight forwarders, carriers, customs brokers, delivery providers, and logistics partners selected for the particular shipment. IBO Logistics is not the exclusive logistics provider for every order or destination.

Services, payment methods, shipping options, delivery options, and product availability may vary by customer, product, destination, and order.

CUSTOMER ACCOUNTS

Customers may be required to create a 2PriceTags account before placing an order or submitting a product-sourcing request.

Customers are responsible for providing accurate and complete information, including:

• Full name
• Email address
• Telephone number
• Billing, shipping, pickup, warehouse, or delivery address
• Product link or image
• Requested quantity
• Destination
• Order, invoice, tracking, and package information
• Any documents reasonably required for purchasing, shipping, Customs, delivery, or account verification

Customers are responsible for safeguarding their account credentials and for promptly reporting suspected unauthorized account activity.

2PriceTags is not responsible for delays, losses, failed delivery, or additional costs caused by inaccurate, incomplete, outdated, or misleading information provided by the customer.

PRODUCT-SOURCING REQUESTS

Registered customers may submit a product link or image through the website, email, chat, WhatsApp, or another approved contact channel.

The customer must provide the requested quantity and destination. Product details such as color, size, model, specification, or variation may be obtained from the submitted link or image and confirmed before purchase.

After reviewing the request, 2PriceTags may provide a quotation, invoice, or approved payment link. A request is not accepted and a product will not be purchased until the required information, approval, and payment have been received and verified.

A quotation may require either:

• Full payment of the quoted amount; or
• Payment of the merchandise amount first, followed by payment of the remaining estimated or actual landed-cost balance

Where merchandise is paid first, the landed-cost balance may be invoiced after arrival or earlier when actual freight, import, handling, delivery, or other charges become known.

PRODUCT INFORMATION AND VENDOR STORES

Products may be obtained from third-party Vendor Stores, retailers, wholesalers, distributors, manufacturers, marketplaces, or other approved sources.

The applicable Vendor Store name may be displayed or communicated for the order.

Product images, descriptions, specifications, availability, warranties, delivery estimates, and other product information may originate from a Vendor Store, manufacturer, marketplace, or another third party. We take reasonable steps to present information accurately but cannot guarantee that all third-party information will always be complete, current, or error-free.

A Vendor Store or manufacturer may control product warranties, recalls, replacement parts, repairs, exchanges, and certain product claims. 2PriceTags may assist where reasonably possible but cannot guarantee that a Vendor Store, manufacturer, marketplace, carrier, or other third party will approve a claim or requested resolution.

PRICING AND SERVICE CHARGES

The price, quotation, invoice, or order total may include applicable purchasing, sourcing, processing, coordination, handling, freight, delivery, Customs, import, or other service-related charges.

Some charges may be included in the displayed price or total and may not appear as separate line items.

Internal pricing methods, commercial arrangements, and service-charge calculations are confidential business information and are not required to be separately disclosed unless disclosure is required by applicable law.

By approving a quotation, making payment, or completing checkout, the customer accepts the displayed price and the charges disclosed for that order.

ESTIMATED LANDED COST

Any total landed cost, freight amount, duty amount, tax amount, delivery amount, or other import-related amount shown before the final costs are known is an estimate and not a guaranteed final amount.

Actual costs may change because of factors including:

• Actual package weight or dimensions
• Vendor Store packaging
• Freight or carrier charges
• Customs classification
• Duties, taxes, levies, or government fees
• Currency exchange rates
• Inspections or examinations
• Storage
• Repacking or consolidation
• Brokerage
• Special handling
• Destination charges
• Changes made by a Vendor Store or third-party provider
• Other costs not reasonably known when the estimate was prepared

For eligible Bahamas orders, the displayed product price may include the product, applicable purchasing or service charges, estimated freight, duty, processing, handling, and other estimated landed-cost charges. VAT may be calculated separately at checkout. Optional pickup, delivery, mail boat, or other destination services may also be charged separately.

If actual costs increase or an additional charge arises, 2PriceTags may issue an additional invoice. The additional amount may be required before purchasing, processing, Customs clearance, shipment release, pickup, delivery, or another service continues.

PAYMENTS

Available payment methods may include:

• Eligible credit card
• Debit or prepaid card
• Bank transfer
• Cash for eligible Bahamas pickup or delivery orders
• An approved payment link
• Another method specifically approved for the order

Available methods depend on the order, destination, currency, and services provided.

Delivery orders must generally be fully paid and verified before delivery.

Eligible Bahamas pickup orders may be paid at pickup using an accepted method approved for that order.

In-person payments may be divided among approved payment methods or accounts when arranged and approved by staff.

Remote bank transfers must be sent to one approved account. Customers must use the order or invoice number as the payment reference so that the payment can be identified and applied correctly.

An order may be held until payment has been received, identified, cleared, and verified.

CARD-PROCESSING FEE

A disclosed 3% card-processing fee may apply to eligible credit-card payments where permitted by law.

When applicable, the fee is calculated on the entire amount paid using the eligible credit card, including any merchandise, freight, shipping, landed-cost, duty, tax, handling, or delivery amount included in that payment.

The card-processing fee does not apply to:

• Debit cards
• Prepaid cards
• Bank transfers
• Cash payments

Bank-transfer payments do not incur this card-processing fee.

Bank transfer does not automatically qualify an order for a discount, coupon, or store credit.

Currency conversion is separate from the card-processing fee. Currency-conversion charges, exchange-rate differences, or related bank and payment-provider charges apply only when an actual currency conversion occurs.

ORDER REVIEW AND VERIFICATION

Orders may be subject to:

• Payment verification
• Fraud review
• Identity or contact verification
• Address verification
• Vendor Store confirmation
• Product availability
• Export or import restrictions
• Customs requirements
• Transportation availability
• Additional-document requests

We may refuse, cancel, hold, limit, or request additional information for an order that appears fraudulent, incomplete, incorrect, restricted, unsafe, unpaid, underpaid, high-risk, or otherwise unsuitable for the available service.

ORDER CHANGES AND CANCELLATIONS

Requests to change or cancel a website order should be submitted within one hour after the order is placed.

Submitting a request within one hour does not guarantee that the order can be changed or cancelled. Processing or purchasing may begin immediately.

After one hour, or after purchasing, Vendor Store processing, warehouse handling, pickup, consolidation, freight booking, shipping, Customs preparation, delivery preparation, or import processing has begun, the order is normally final.

Any approved cancellation or change may be reduced by non-refundable costs already paid, charged, booked, committed, or incurred.

RETURNS, REFUNDS, AND CLAIMS

Returns, refunds, cancellations, exchanges, replacements, and store credit are governed by the Return, Refund, and Cancellation Policy and any applicable Vendor Store or manufacturer requirements.

Items purchased or sourced for a customer are generally final once purchasing or processing has started.

A damaged, defective, incomplete, missing, incorrect, or materially different item must be reported to 2PriceTags within five calendar days after pickup, delivery, or documented receipt.

The customer may be required to provide photographs, videos, packaging images, labels, serial numbers, invoices, tracking details, delivery documents, and other evidence needed to review the claim.

The product and all packaging must be retained until written instructions are provided.

Do not return an item without prior written authorization from 2PriceTags.

Nothing in these Terms removes any customer right that cannot legally be excluded, restricted, or limited.

SELF-PURCHASED AND FORWARDED PACKAGES

Customers using a forwarding or package-receiving service for items they purchased independently must provide a complete commercial or Vendor Store invoice in PDF format when requested.

The invoice should accurately identify the customer, Vendor Store, products, quantities, values, order number, and tracking information.

Screenshots, altered documents, incomplete invoices, payment confirmations without product details, or handwritten information may be rejected when they do not provide enough information for identification, transportation, Customs, or regulatory purposes.

A package may be held until the required invoice, authorization, identification, or other documentation has been received and accepted.

CUSTOMS AND IMPORT REQUIREMENTS

Customers are responsible for confirming that an item may lawfully be purchased, exported, transported, imported, possessed, or used in the destination country.

Customs authorities and government agencies have final authority over:

• Product classification
• Declared value
• Duty
• VAT and other taxes
• Environmental levy
• Permits
• Inspections
• Detention
• Release
• Seizure
• Return
• Abandonment
• Destruction

Estimates or classifications provided through the website, quotations, calculators, staff communications, or third-party information are for guidance and are not binding on Customs or another government agency.

Any additional amount assessed by Customs, a government agency, carrier, customs broker, warehouse, or destination provider remains payable by the customer.

RESTRICTED, PROHIBITED, HAZARDOUS, OR SPECIAL-HANDLING ITEMS

Some products may be prohibited, restricted, regulated, hazardous, oversized, fragile, perishable, or subject to permits, inspections, special packaging, special handling, or limited transportation options.

2PriceTags may refuse, cancel, hold, return, surrender, or arrange lawful disposal of an item that is prohibited, restricted, unsafe, improperly documented, abandoned, unpaid, inaccurately described, or unsuitable for the available service.

An item may be delayed, refused, seized, returned, destroyed, abandoned, or restricted by a Vendor Store, carrier, warehouse, freight forwarder, airline, vessel operator, customs broker, delivery provider, Customs authority, or government agency.

A refund is not guaranteed when an item is affected by a legal, regulatory, transportation, safety, documentation, or Customs restriction. Any refund will depend on the amount recovered after deducting costs already paid or incurred.

SHIPPING, FREIGHT, PICKUP, AND DELIVERY

Shipping, freight, arrival, Customs clearance, pickup, and delivery dates are estimates unless expressly guaranteed in writing.

Delays may result from circumstances including:

• Vendor Store processing
• Warehouse receiving
• Missing or incorrect documents
• Package consolidation
• Freight availability
• Vessel or airline schedules
• Port congestion
• Customs inspection
• Government-system outages
• Weather
• Holidays
• Strikes
• Unpaid balances
• Destination restrictions
• Events outside our reasonable control

A delay does not automatically qualify an order for cancellation, refund, or compensation.

Delivery is completed to the address, approved recipient, pickup location, mail boat, carrier, or other handoff point selected or approved for the order.

The customer is responsible for providing accurate delivery instructions and ensuring that an authorized person is available where required.

INSURANCE

Shipment or product insurance may be available for certain orders when requested, offered, and paid for before the applicable deadline.

Insurance is not automatically included unless expressly stated.

Any insurance claim is subject to the insurer’s terms, exclusions, evidence requirements, deadlines, valuation rules, and final decision.

2PriceTags may assist with submitting a claim but cannot guarantee claim approval or the amount paid by an insurer.

WAREHOUSE STORAGE AND UNCLAIMED ITEMS

Packages and orders must be collected, delivered, transferred, or otherwise resolved within the period communicated by 2PriceTags or the applicable warehouse provider.

Storage charges may apply after any stated free-storage period expires.

A package may be held while freight, duty, VAT, handling, storage, delivery, or another outstanding amount remains unpaid.

After reasonable notice, items that remain unpaid, undocumented, unclaimed, abandoned, prohibited, or unsuitable for continued storage may be returned, transferred, surrendered, or disposed of as permitted by applicable law. The customer remains responsible for costs incurred.

STORE CREDIT

2PriceTags may issue store credit for an approved customer-service resolution or a specific promotion when expressly stated.

Store credit:

• Is not automatic or guaranteed
• Is not cash
• Has no cash or withdrawal value
• Cannot be transferred
• Cannot be used outside the 2PriceTags website
• May be limited to eligible future product purchases
• May be subject to promotional conditions or an expiration date where disclosed and legally permitted

Unless expressly stated otherwise, store credit does not apply to freight, shipping, duty, VAT, Customs charges, environmental levy, delivery, pickup, drop-off, warehouse handling, storage, consolidation, or other service or import-related charges.

CUSTOMER COMMUNICATIONS

By providing an email address or telephone number, the customer authorizes 2PriceTags and its approved providers to send transactional communications relating to accounts, quotations, orders, payments, packages, Customs, pickup, delivery, claims, and customer service.

Marketing communications are subject to the customer’s marketing preferences and applicable law.

CUSTOMER REVIEWS AND SUBMITTED CONTENT

When a customer voluntarily submits a review, photograph, video, testimonial, comment, or other content for publication, the customer grants 2PriceTags permission to use, reproduce, display, and share that content for customer service, website display, marketing, advertising, social media, and service improvement, unless prohibited by law or otherwise agreed in writing.

Customers must not submit content they do not have permission to provide or private information they do not want disclosed publicly.

INTELLECTUAL PROPERTY

The 2PriceTags name, branding, website content, designs, graphics, text, and original materials are owned by or licensed to IBO GroupPrice, LLC and may not be copied, reproduced, republished, or commercially used without written permission, except where permitted by law.

Third-party product names, trademarks, images, and content remain the property of their respective owners.

THIRD-PARTY SERVICES AND LINKS

The website or an order may involve third-party websites, payment providers, Vendor Stores, carriers, warehouses, freight forwarders, customs brokers, insurers, and delivery providers.

Third parties operate under their own terms, policies, schedules, and limitations. 2PriceTags is not responsible for third-party websites or services except to the extent responsibility cannot lawfully be excluded.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, 2PriceTags and IBO GroupPrice, LLC are not liable for indirect, incidental, special, consequential, punitive, or business losses arising from:

• Product unavailability
• Vendor Store or manufacturer action
• Transportation or delivery delay
• Customs or government action
• Restricted or prohibited products
• Incorrect information provided by the customer
• Third-party service failure
• Website interruption or error
• Events outside our reasonable control

Where liability cannot lawfully be excluded, it will be limited only to the extent permitted by applicable law.

Nothing in these Terms excludes liability or customer rights that cannot legally be excluded or limited.

SUSPENSION OR TERMINATION

2PriceTags may restrict, suspend, or terminate access to an account or service where there is suspected fraud, abuse, unlawful activity, threatening conduct, repeated payment failure, chargeback abuse, false information, policy violations, or misuse of the website or services.

Suspension or termination does not cancel amounts already owed or obligations relating to orders already placed.

PRIVACY

Personal information is handled according to the 2PriceTags Privacy Policy and the privacy settings applicable to the website.

CHANGES TO THESE TERMS

We may update these Terms of Service to reflect changes in our services, practices, technology, policies, or legal and regulatory requirements.

The revised Terms will be posted on the website with an updated date. Continued use of the website or services after the revised Terms take effect constitutes acceptance where permitted by applicable law.

SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Return, Refund, and Cancellation Policy, Shipping Policy, order details, quotations, invoices, and any other policy or written condition expressly applicable to an order, form the agreement governing the customer’s use of 2PriceTags and its services.

CONTACT

Questions about these Terms of Service may be submitted through an approved 2PriceTags customer-service channel.

Email: support@2pricetags.com