IBO GroupPrice, LLC, operating as 2PriceTags, provides shopping, product sourcing, purchasing assistance and order-coordination services. IBO Logistics provides applicable freight forwarding, warehousing, Customs coordination, pickup and delivery services.

We are not a bank, money transmitter or currency-exchange provider. However, we maintain reasonable customer, payment, order and shipment controls intended to prevent our services from being used for fraud, money laundering, sanctions evasion or other unlawful activity.

Verification

Depending on the order, payment, shipment and identified risk, we may verify:

• The customer, payer, recipient or business
• Contact, billing and delivery information
• The payment source and payment reference
• The product, quantity, value and intended destination
• Supplier invoices, order numbers and tracking information
• Permits, licences or other required documents

We may request identification, proof of address, business information, invoices, payment records or other supporting documents when information is incomplete, inconsistent, unusual or cannot be verified.

Payment Controls

• Payments must be connected to a valid customer, order, quotation or invoice.
• Customers should use the correct order or invoice number as the payment reference.
• Proof of payment alone does not confirm that funds were received, cleared or correctly applied.
• Purchasing, Customs clearance, release, pickup and delivery may be held until payment is verified through an approved source.
• Unrelated third-party payments, unusual overpayments or refund requests may require additional review.
• We will not knowingly process a payment intended to conceal the payer, beneficiary, transaction purpose or source of funds.

Sanctions and Restricted Transactions

We do not knowingly provide products or services to sanctioned or prohibited persons, businesses or transactions where doing so would violate applicable law.

Relevant customers, businesses, payments, products, shipments or destinations may be reviewed against applicable sanctions, trade restrictions, carrier requirements and government rules.

A possible name match does not automatically mean that a customer is sanctioned. We may request additional information to verify identity and determine whether the transaction can proceed.

Prohibited Use of Our Services

Customers must not use our services to:

• Commit fraud or use stolen or unauthorised funds
• Launder money or conceal proceeds of unlawful activity
• Evade sanctions, Customs, tax, export or import requirements
• Provide false identification, invoices or transaction information
• Hide the true payer, purchaser, recipient, product or destination
• Purchase or ship illegal, prohibited or falsely declared merchandise

Holds, Refusals and Account Restrictions

When information is missing, inconsistent, prohibited or cannot be reasonably verified, we may:

• Request additional information or documents
• Delay purchasing, shipment, clearance, release, pickup, delivery or refund
• Refuse or cancel an order or service
• Restrict or suspend a customer account
• Cooperate with banks, payment providers, carriers, Customs or authorised authorities when legally required

We may be unable to provide details about a review, restriction or legally required disclosure.

Customer Responsibility

Customers are responsible for providing truthful and complete information about themselves, their payments, products, shipments and intended destinations.

Customers must not mislabel, undervalue, conceal or omit merchandise from order, shipping or Customs documents.

Receipt of an order, payment, package or tracking number does not guarantee purchase, transportation, Customs clearance, release or delivery.

Contact

Shopping, sourcing, orders or payments
support@2pricetags.com

Freight, Customs, warehousing, pickup or delivery
support@ibologisticsltd.com

Effective: August 2026

We may update this policy when our services, payment methods, legal requirements or identified risks change. Updates will be posted on this page.