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Shipping Discount
Volume shipping discount apply on all orders over $1,500.
Orders with a maximum 150 lbs. package weight arrive within 3-21 business days Worldwide. *Not a guaranteed time – excluding Saturday/Sunday delivery.
Shipping Discount
No International Returns
No International Returns
Designed with comfort in mind, Member's Mark™ 12' x 16' Pergola is a durable, long-lasting, maintenance-free outdoor living solution that can provide shade for all occasions. It offers optimal protection from harsh sun rays and is ideal for the pool, hot tub, or garden for outdoor dining or entertainment. It provides a shaded space for relaxing during hot summer days, as well as a haven for friends and family to gather for games and conversation. Thanks to the additional living space acquired, pergola owners enjoy morning coffee, lunchtime gatherings and relaxing dinners all year round.
Designed to Last
This pergola features high-quality materials and a uniquely-treated powder-coated structure that is maintenance-and rust-free. Galvanized steel materials replace the usual wood construction that often rots, cracks or weathers over time. The adjustable Textilene shade lets you open it up for evening stargazing and closing it against UV rays–plus this entire structure is also UV protected. Easy to install, step by step, pictured instructions, assembly tools, and anchoring hardware are included.
Other Merchant Websites claim "Free Shipping," but Shipping is never free! "Free shipping" only means higher product pricing to cover the average shipping cost or using profits from some products to offset losses on another. Someone must pay couriers for their work.
As for us, we believe in transparency and are proud to showcase products' "Prices" separate from the shipping cost respectfully. We are showing you and giving you cost-saving delivery options.
We ship directly to you using Amazon Fulfillment Services, Local and International Ocean and Air Freight Forwarders, FedEx, or DHL Delivery.
We have warehouses in the United States, United Kingdom, Dominican Republic, The Bahamas, and China to expedite and facilitate your orders.
Depending on which warehouse processes the orders, they can be tracked via video at every step.
NO RETURNS on International Orders. With all our effort to lower the cost and the ease of International shopping, WE CAN NOT ACCEPT INTERNATIONAL RETURNS AND REFUNDS.
To minimize any error, we inspect each product before shipping them. Ensure you purchase shipping insurance coverage during checkout.
If you believe you received the incorrect product, damaged or defective item, please reach out to our Customer Solutions team within 7 days of delivery. Returns are handled on a case-by-case basis, and requirements vary by country.
If you need to return a product to us, you'll be the exporter from the original shipping destination. You will be responsible for compliance with that country's export laws and fees to return to our Main U.S Warehouse; clear photos of the item's condition, the product number, and the original packaging must be sent upon return request.